Friday, April 28, 2017

Bigan Prasad Vs. Dte of Education | Case No. 4/1258/2016-Wel./CD/ 86-87 | Dated: 27.04.2017


In the Court of Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25- D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-2
Phone-011-23216002-04, Telefax: 011-23216005, Email: comdis.delhi@nic.in
[Vested with powers of Civil Court under the Persons with Disabilities
(Equal Opportunities, Protection of Rights and Full Participation) Act, 1995]


Case No. 4/1258/2016-Wel./CD/ 86-87                                       Dated: 27.04.2017

In the matter of:

Sh. Bigan Prasad,
16 D, Pkt- D II, Kondli Gharoli,
Mayur Vihar, Phase-III,
New Delhi-110096.                                                           ……… Complainant     
                                                    Versus
The Director,
Directorate of Education,
GNCT of Delhi,
Old Sectt., Delhi                                                                 ……...…Respondent
            
Present:                        Sh. Bigan Prasad, Complainant
Sh. Sanjay Chaturvedi, Dy.Director (Education) Zone-II  East on behalf of Respondent
Date of hearing:            13.04.2017

ORDER

                  The above named complainant, a person with blindness submitted a complaint which was received on 27.04.2016 regarding his harassment by Sh. Ganesh Prasad, Principal of the Govt. Boys Senior Secondary School, New Kondli, Delhi.  He submitted that he was working as T.G.T.(Social Science) in Govt. Boys Senior Secondary School, New Kondli till 09.12.2014.  He alleged that Sh. Ganesh Prasad, Principal of the School had given average grading to him in his Annual Confidential Report despite 95-100 per cent result. He also alleged that Sh. Bharat Singh, PGT (Geography) and Sh. Ram Prakash Pathak, TGT(Sanskrit) used to insult him by calling him names.  He was transferred based on fake documents. He was treated dies non despite being present in the school and his salary of one day was deducted.  He further alleged that Staff Secretary and many other teachers of the school used to be absent and the Principal used to send the attendance register to their houses to mark their attendance.  He represented to the senior officers but there was no action. Instead, he was transferred from the school.

2.               The complaint was taken up with the respondent vide communication dated 17.05.2016.  The Head of  Govt. Boys Senior Secondary School, New Kondli vide his letter dated 02.01.2017 addressed to Dy. Director(Z-II), Shakarpur with copy to this Court inter alia submitted that Sh. Began Prasad was treated as dies non on 27.10.2014 and his salary was deducted on the basis of no work no pay.  There was no post of Staff Secretary as claimed by the complainant and the then Principal Sh. Ganesh Prasad denied having abused or insulted him.  Sh. Bharat Singh, PGT (Geography) and Sh. Ram Prakash Pathak, TGT(Sanskrit) also denied having insulted the complainant vide their written statements. 

3.               This Court forwarded the letter dated 02.01.2017 to the complainant for his comments vide letter dated 24.01.2017. However, the complainant did not submit any comments. 

4.               In response to Notice of hearing dated 15.12.2016, Dy. Director(Education), District East  vide his letter 10.02.2017 submitted as under:-

“Point No. 1:  
The official, Mr. Bigan Prasad was earlier posted in Govt. Boys Senior Secondary School, New Kondli, Delhi. The then Reporting Officer, the Principal of the school had given him the Average Grading in the Annual Confidential Report (ACR) of the work & conduct of the teacher for the Year 2013-14. The then  Reviewing Officer, the Deputy Director of Education (Zone-II), Shakarpur, Delhi upgraded the Grading as Good in the ACR of the official. Copy of the same is enclosed as Annexure-I.
            As per the letter issued by the MHA vide No. 4-14017/2/76 dated 15.07.1976 where the Reviewing Officer disagrees and gives his own remarks, such remarks would be treated as final and only those would be taken into account by the DPC etc. Copy of the same is enclosed as Annexure-II.
Therefore, the Grading in the Annual Confidential Report of Mr. Bigan Prasad is Good and not Average.  It is pertinent to mention here that the official has already been promoted to the post of PGT (Political Science) and is posted at SBV, Dallupura, Delhi.
Point No. 2:
Mr. Bigan Prasad has leveled charges of misbehavior against Mr. Bharat Singh, PGT (Geography) and Mr. Ram Prakash Pathak, TGT (Sanskrit). The present Head of the School inquired into the matter and found that they never insulted and misbehaved with Mr. Bigan Prasad. Both the officials have denied such allegations. The statements of Mr. Bharat Singh, PGT (Geography) and Mr. Ram Prakash Pathak, TGT (Sanskrit) are enclosed herewith as Annexure-III.
Point No. 3:
As per the Employee’s Details, the official Mr. Bigan Prasad is residing at 16-D, Pocket D 2 Kondli Gharauli, Mayur Vihar-III, Delhi-96 and the official was transferred to GBSS, Kondli Gharauli which is nearer to his residence and more convenient & logical, keeping in view the visual impairment of the official. It is also humbly submitted that the transfer of the official was not done on false documents but was an administrative decision keeping in view the convenience of the official.
Point No. 4:
The HOS during the inspection of classes found that Mr. Bigan Prasad did not take any classes on 27.10.2014. A Memorandum was issued to the official vide No. GBSSS/NK/14/56 dated 03.11.2014. The copy of the Memo is enclosed as       Annexure-IV.
The official submitted his reply but was not found satisfactory by the HOS and another Memo was issued to the official vide No. GBSSS/NK/14/573 dated 12.11.2014. The copy of the Memo is enclosed as Annexure-V.
As per the Sub Rule (6) of the Rule 11 of the CCS (Classification Control & Appeal) 1965, “ absence  of officials from duty without proper permission or when on duty in office, they have left the office without proper permission or while in the office, they refused to perform the duties assigned to them is subversive of discipline. In cases of such absence from work, the Leave Sanctioning Authority may order that the days on which work is not performed be treated as Dies Non i.e. they will neither count as service nor be construed as break in service. This will be without prejudice to any other action that the Competent Authorities might take against the persons resorting to such practices”.
            As per point no.(iii) of sub rule (7) of the Rule 11 of the CCS (CCA) Rules 1965, the day can be marked as Dies Non  by the Leave Sanctioning Authority when the official remains in office, but refuses to perform duty assigned to him.” The copy of the Rule is enclosed as Annexure-VI.
It is pertinent to mention here that the Higher Authorities were also apprised of the matter and the Competent Authority i.e. Director (Education) accorded the approval that the Leave Sanctioning Authority may order for Dies Non. As the official did not perform his duty on 27.10.2014 he was treated Dies Non for that day.
Accordingly the salary of the official for one day i.e. 27.10.2014 was deducted from the salary of November 2014 for not performing his duties.
Point No.5:
The then HOS had informed that there was no post of Staff Secretary in the school and he never insulted or misbehaved with Mr. Bigan Prasad.
It is submitted that no injustice was done to Sh. Bigan Prasad, now PGT (Political Science).  Had any such incident taken place in the school, the Higher Authorities would have taken strict action against the defaulters.  It is assured that interest and welfare of the people with special needs is always taken care of by the authorities concerned and zero tolerance is maintained while dealing with such complaints.”

5.               During the hearing on 20.03.2017, Sh. Sanjay Chaturvedi, Dy. Director(Education), Zone –II reiterated the contents of the letter dated 10.02.2017 and 18.03.2017 and added that the decision of the concerned Principal to treat the complainant as dies non on 27.01.2014 was later referred to Director, Education and Vigilance.  No infirmity was found   in the decision of the Principal.  He was the leave sanctioning authority for the complainant and hence was competent to order the days on which work was not performed to be treated as dies-non.  He also produced the relevant file including the note sheets. 

6.               The copies of the letter dated 10.02.2017 as also the copy of letter dated 18.03.2017 which reiterated  the contents of the letter dated 10.02.2017 were handed over to the complainant as the same had not been supplied to him by the respondent.

7.               The complainant during the hearing submitted that Principal Sh. Ganesh Prasad was biased against him.  The Principal himself had directed to show the answer sheets of the students on 27.10.2014, which was the 1st working day after Dusshera holidays & half yearly examination break. He complied with the directions of the Principal and showed the answer sheets of the students of the classes he used to teach.  On that day, he also submitted the award list to the Examination Deptt. The complainant submitted a list of students of class 6th G, E & & 7th E   having signatures and statements that  Sh. Bigan Prasad taught them social studies on 27/10/2014 and he also explained to them.  To this, the representative of the respondent stated that the said papers/documents were not available in the relevant file.  A copy each of the three lists was handed over to the representative of the respondent during the hearing.  As per the complainant,  he had submitted all those papers at the time of submission of his  replies.  He suspected that those papers may have been removed from the record by vested interests. 

8.               In the light of the submissions of the parties, more particularly the additional documents submitted by the complainant,  the respondent was advised to have the matter investigated by  an officer of appropriate level and submit the report within 20 days.  Both the parties were directed to come with complete record on the next date of hearing so that the case could be disposed off.

7.               On the next date of hearing on 13.04.2017,  the representative of the respondent submitted a copy of letter no. DE/47(4)(3)/DDE(E)A/17/2923 Dated 12.04.2017. The said letter inter-alia states that in compliance with the direction of this court vide record of proceedings dated 23.03.2017, an enquiry committee was constituted under the chairmanship of Dr. Sanjay Chaturvedi,  Dy Director of Education (Zone-II), Shakarpur, Delhi and Smt. Anshu Bhardwaj, HOS, Govt. Girls Secondary School, Mayur Vihar –III, Delhi & Smt. Geeta Arora, Vice-Principal, Sarvidaya Kanya Vidhalaya, Kalayanpuri, Delhi as its member. The Committee also obtained the written statements of the students of the aforesaid classes. As per the statement of 06 students ( then students of class VII-E & now of class X), Mr. Bigan Prasad taught Social Studies in the Academic Year 2014 and showed the Answer-sheets of Summative Assessment-1. But 11 students of the then class VI-E (now of class IX) have stated that Mr. Bigan Prasad used to teach Social Science but he did not show/display any answer-sheet. Instead of him, Mr. Mohan Singh, TGT showed the answer-sheets to them.  The letter further states that  13 students of then class VI-G (now students of class IX) have submitted that their class teacher showed / displayed the answer sheet in their class. They have also made some negative remarks about Mr. Bigan Prasad. Thus, out of 30 students, only 06 students (20%only) admitted that the answer sheets were shown but majority of the students (80%) denied that the answer-sheets were displayed by Mr. Bigan Prasad.

10.             Based on the statements and Inquiry Report, the respondent has concluded that Mr. Bigan Prasad did not attend the class on 27.10.2014 and was accordingly treated on Dies Non by the Leave Sanctioning Authority without break in service for failing to perform the noble duty of a teacher and for failing to look after  the interest & welfare of the students of the school.

11.             The complainant submitted that on 27.10.2014 he was in the school and a large number of students have stated that he was present in the classes and showed the answer sheets to the students.  Therefore, treating him dies-non is not justified.

12.             The complainant was asked  whether he ever submitted the copies of the three sheets containing the list of students of class 6th G & E and 7th E with their signature dated 27.10.2014 which he produced on the last date of hearing on 20.03.2017. He could not produce any proof of having submitted the said papers to the respondent or to this court ever since  he submitted the complaint in April, 2016. A perusal of the report submitted by the respondent on 13.04.2017 and the statements dated 10.04.2017 of the student who were in class 7th E, 6th G & E in 2014 shows that while 6 students of class 7th E have stated that the complainant showed them the answer sheets and taught them well through out the year, 24 students of class 6th G & E have stated that the complainant himself did not show the answer sheets to them.  So the position as emerges is that the complainant did attend the school on 27.10.2014, but as per the documents made available, while he showed the answer sheets to students of one class, he himself does not seem to have shown the answer sheets to the students of two classes.

13.             In the absence of any supporting documents against the stated position and the reasonable efforts having been made to ascertain the facts as above, the complainant has not been able to support his statement that he was present in all these classes on 27.10.2014 and that action under Sub-Rule (6) of Rule 11 of the CCS(CCA)Rules 1965 could not have been taken. In the circumstances, Director of Education may take a view on the report of the committee and consider whether in the light of the factual position as has emerged, treating 27.10.2014 as dies-non can be avoided by deducting leave from the complainant’s account.  A decision may be taken within 15 days from the date of receipt of this order and the complainant  be informed about the decision.

14.             As regards allegation that Sh. Bharat Singh and Sh. Ram Prakash Pathak insulted him and called him names is concerned, both of them have denied the allegation.  They have also questioned the veracity of the allegation made after two years of his transfer in the absence of any proof or evidence, which indeed is difficult to produce in such cases.  Be that as it may, such incidents should be brought to the notice of the concerned authorities without loss of time to enable them to take effective action. The authorities should include a module on issues concerning persons with disabilities in all the foundation/ induction/ refresher training programmes of all the teachers and employees besides organising workshops from time to time to update their knowledge and for sensitising the employees.
                  The matter is disposed of accordingly.   

                  Given under my hand and the seal of the Court this 27th day of April 2017.     
                                                                                       
                                                                                                  (T.D. Dhariyal )
                                   State Commissioner for Persons with Disabilities


Saturday, April 22, 2017

Ranvir Singh Chauhan Vs. Secretary DH&FW | Case No. 4/628/2014-Wel./CD/78-79 | Dated: 21.04.2017






  In the Court of Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25- D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-2
Phone-011-23216002-04, Telefax: 011-23216005, Email: comdis.delhi@nic.in
[Vested with powers of Civil Court under the Persons with Disabilities
(Equal Opportunities, Protection of Rights and Full Participation) Act, 1995]
     
Case No. 4/628/2014-Wel./CD/78-79                                                  Dated: 21.04.2017

In the matter of :  
             
Sh. Ranvir Singh Chauhan
Flat No. -2 Nursing Hostel
Jag Parvesh Chander Hospital                                                                                                                                                                                                                                                                                 ………Complainant            
                        Versus
The Secretary                                                          
Department of Health & Family Welfare
9th Level, Delhi Secretariat,
I.P. Estate New Delhi 02.                                                 ………...…Respondent


Date of Hearing : 10.04.2017                                            

Present :               Sh. Ashok Kumar Verma,  Dy. Secretary  For respondent,                                                  Health and Family Welfare.
                              Sh. Ranvir Singh Chauhan, Complainant
                                                                                               

                                                                ORDER

                  This Court in para 5 of its order dated 23.03.2015 inter-alia observed  that the Department of Health & Family Welfare could not produce  any order/Notification of Govt. of NCT of Delhi relating to conversion of the post of  Staff Nurse and Nursing Sister to Group B. There is a provision of maintaining a one hundred point reservation roster for promotion which reportedly is not being maintained by the concerned department.  Therefore the rule of three percent reservation in promotion to the persons with disabilities is also not being followed in the Department.  The Respondent was therefore directed  to maintain 100 points roster for promotion in Group C since 1996, compute the backlog vacancies and then fill them up through special DPC in a time bound manner . The Respondent was also directed to file Action Taken Report by Ist July, 2015.

2.               As the Action Taken Report was not filed by the respondent department, the complainant submitted a representation which was taken up with the respondent vide communication dated 5.11.2015. Thereafter a number of correspondences have been exchanged besides holding personal hearings.

3.               During the hearing on 11.04.2017,  the representative of the respondent submitted a copy of letter No.F.8/288/H&FW/Nursing/2016/461 dated 10.04.2017  Annexure ‘A’  to the said letter inter-alia states as under:
                  “Three percent of the vacancies in case of promotion to Group D and Group C posts in which the element of direct recruitment, if any, does not exceed 75%, shall be reserved for persons with disabilities of which one per cent each shall be reserved for persons suffering from (i) blindness or low vision, (ii) hearing impairment and (iii) loco motor disability or cerebral palsy in the posts identified for each disability.
                  As regards the clarification related to Group of the posts, it is submitted that Recruitment Rules are notified under proviso to Article 309 or any specific statutes for post(s) prescribing inter-alia the method of recruitment and eligibility for such recruitment. Recruitment Rules are subordinate legislation and so, they are statutory in nature. Therefore, the changes brought out by any relevant instructions have to be incorporated in the Recruitment Rules/Service Rules by suitable amendments from time to time (P-296/C). Further, Administrative Department vide para 270n/f has clarified as Class-III,  Non-gazetted, Non-Ministerial, which is equivalent to Group-C and relevant provision for quantum of reservation is mentioned at point No.2 (ii) on page-63/N.
                  In view of the above the file may be returned to Administrative Department with the advice to take appropriate action as per the guidelines issued by DoPT,  GoI vide O.M. dated 29.12.2005.”

4.               The complainant submitted that despite order dated 23.03.2015 of this court, he has not been promoted to the post of Nursing Sister.

5.               It is observed that the operation of the order dated 23.03.2015 of this court has  not been stayed and has remained unactioned for more than two years. The Respondent has also not produced any additional facts and the order dated 23.03.2015 stands.  It is also observed that the letter dated 10.04.2017of the respondent indicates that  as per the opinion of the Services Department, the post of Nursing Sister, the post to which the complainant has sought promotion against a reserved vacancy for persons with disabilities, is classified as class III  Non-gazetted, Non-Ministerial post i.e Group C  and  DOP&T’s OM dated 29th December, 2005 provides for reservation of vacancies for persons with disabilities in promotion to Group C posts.

6.               It may also be pertinent to invite the attention of the respondent that Hon’ble High Court of M.P Bench at Indore  vide order dated 12.01.2015( copy enclosed) in W.P (S) no.439/2004-Chandra Shekhar Sharma Versus Bharat Sanchar Nigam Ltd & Anr held inter-alia as under :
                  “In my opinion, when any judicial order is passed by any authority empowered to pass and judicial order any law then it is legal obligation of the party against whom such order is passed to see that such an order is implemented in accordance with the directions contained therein. No efforts should be made to avoid its implementation. It is only when such an order is set aside by the higher courts such as appellate court, revisionary court or writ court, as the case may be then the question of its implementation does not arise. In all other cases so long as an order validly passed in exercise of judicial power conferred by some Act and is holding the field, It must be implemented by the parties without any delay.”

7.               In light of the facts and circumstances of this case, the respondent is advised to implement the order dated 23.03.2015 without any further loss of time and ensure that the rights and entitlements due to the complainant are not denied by delaying the process when the rules, instructions etc. on the subject are very clear.   

                  The matter is disposed of accordingly.

                  Given under my hand and the seal of the Court this 21st  day of April, 2017.     

     
                                                                                           (T.D. Dhariyal )
                                                            Commissioner for Persons with Disabilities






Friday, April 21, 2017

Sonu Bhola Vs. Secretary Revenue | Case No. 4/1209/2016-Wel./CD/72 | Dated: 21.04.2017






In the Court of Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25- D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-2
Phone-011-23216002-04, Telefax: 011-23216005, Email: comdis.delhi@nic.in
[Vested with powers of Civil Court under the Persons with Disabilities
(Equal Opportunities, Protection of Rights and Full Participation) Act, 1995]

Case No. 4/1209/2016-Wel./CD/72                                                          Dated: 21.04.2017

In the matter of:

Sh.Sonu Bhola,
Vice President,
Federation of Disabled Rights,
G-332, Mangol Puri,
New Delhi-110083                                                                                      .....Complainant     
                                                                          Versus

The Divisional Commissioner-Cum-Secretary(Revenue),
Department of Revenue, GNCT of Delhi,
Sham Nath Marg,
New Delhi-110054                                                                   ……...…Respondent No.1

The Secretary,
Deptt. Of Health & Family Welfare,
GNCT of Delhi,
Delhi Secretariat, s
New Delhi-110002                                                                   ........... .Respondent No. 2

The Chairman,
Delhi Transport Corporation,
I.P. Estate, New Delhi-110002                                                      .........Respondent No.3

The Director,
Department of Social Welfare,
Govt. Of NCT of Delhi,
GLNS Complex, Delhi Gate,
Delhi-110002                                                                                        .....Respondent No.4

The Director,
Directorate of Employment,
C-Block, 5, Sham Nath Marg,
New Delhi-110054                                                                             .... Respondent  No. 5

Present:                          None appeared on behalf of the Complainant.
Sh. Virender Singh, SDM (Revenue ) on behalf of  Respondent No. 1
Sh. Sunil Kumar, A.O. alongwith dealing assistant Sh. H.K. Dhulpuria on behalf of Respondent No. 2.

  
Case No. 4/1385/2016-Wel./CD/                                                                          

In the matter of:

Sh. Mannu Kumar,
125, Chanchal Park, Nangloi,
New Delhi-110041.                                                                      ……..Complainant     
                                                                          Versus

The Divisional Commissioner-Cum-Secretary(Revenue),
Department of Revenue, GNCT of Delhi,
Sham Nath Marg, New Delhi-110054                                         ……...…Respondent

Present:                          None.

Date of hearing:            06.04.2017

           
ORDER

Case No. 4/1209/2016-Wel./CD:

The complainant, vide his complaint dated 29.03.2016 addressed to Hon’ble Chief Minister of Delhi raised the following issues:-
             (i)            That only 21.5 per cent of the persons with disabilities in Delhi have been issued disability certificates as per the report of the Department of Disability Affairs. Thus, the majority of persons with disabilities are not getting their entitlements.  He also alleged that there are instances of corruption in  issuance of such certificates. He suggested that regular camps with adequate publicity should be conducted. (ii)          There is large number of job seekers in the Special Employment Exchange, Directorate of Employment, Govt. of NCT of Delhi to fill 3% reservation.  He alleged that Govt. does not have the data about the persons with disabilities employed. He inter alia suggested that compliance of 3% reservation in government service may be ensured.   (iii)         There are hardly any Govt. buildings / public places like roads/footpaths which are accessible for persons with disabilities particularly those who are on wheelchair and visually impaired. He suggested that the government buildings and public places should follow guidelines for accessibility like proper ramps, signages, slip resistant floors, wide roads, unisex accessible public toilets etc. (iv)      The bus stands are not accessible, the DTC passes for persons with disabilities are not valid for all the DTC buses in Delhi. Delhi Metro is not providing concession to the persons with disabilities. He suggested that audio announcement facility should be provided in the DTC buses and there should be common pass for DTC buses and Delhi Metro.(v&vi)     Most of the persons with disabilities are unemployed and struggling to manage their families. He suggested that persons with disabilities should be considered for inclusion in the EWS category for availing govt. facilities.  All the persons with disabilities who are unable to get gainful employment should be provided maintenance allowance till the time he or she gets employment.
2.               The complaint was taken up with the respondents for taking appropriate action and submitting the reply by 29.04.16 followed by reminders dated 06.05.2016 & 20.05.2016.

3.               Department of Social Welfare, respondent no. 4, vide letter dated 19.04.2016 informed the complainant as under:-
“Point No.3: The procedure for issuing disability certificate has already been simplified. Now disability certificates are issued by single /specialist doctor of the concerned specialty for single disability.Point No. 4.: Department of Social Welfare being the Nodal Deptt., has sent letters to 68 Deptts. In Govt. Of Delhi for identification of 3% post for PwDs,  DO letter has been sent by Secretary(SW) to Secretary (Services)for identification and reservation of 3% posts.  Office of Commissioner, Disability is monitoring the implementation of 3% reservation as per PwD Act across all departments in GNCT of Delhi.Point No.5: Department is taking up the matter with all concerned regarding barrier free environment for persons with disabilities.  The Office of the Commissioner Disabilities, GNCTD is also conducting access audit and implementation of audit report with individual department.  Under Accessible India Campaign 26 building of Delhi State are selected for access audit which is to be completed by July, 2016.
                   They further informed vide letter dated 25.04.2016 that Disability Camps are being held regularly by the department in collaboration with NGOs, Hospitals and other agencies for issuance of disability certificates and other benefits.  In the year 2015-16, 14 such camps were held benefiting approximately 5000 persons with disabilities”.
4.               The Health and Family Welfare Department, respondent no. 2 vide letter dated 27.07.2016 informed that Govt. is considering the problems of common people for getting Disability Certificate and hence the notifications dated 12.02.2014 and 10.09.2014 vide which some Govt. Hospitals had been nominated for issuing the certificates of disability, is being amended and the Govt. Hospitals are now being nominated as assembly constituency-wise.   
   
5.       The Delhi Transport Corporation, respondent no. 3 vide reply dated 23.04.2016 informed as under:-

1.    “Provision of audio announcement in the buses:
Audio announcement in the buses requires GPS System fitted in all the buses with Data Centre/Server duly configured.  The matter of installation of GPS in DTC buses is under consideration by a Committee in the Transport Department, GNCTD and Delhi Dialogue Commission.  In the absence of any direction to install GPS devices in buses from the Transport Deptt., DTC cannot take any action in the matter.
2.    Common Pass for DTC and Delhi Metro:
The work on the project with the name of “Automated Fare Collection System” has already started in DTC.  Pilot in two depots is undergoing and is in the final stage.  After completion of pilot, the project would be rolled out in all the depots and buses.  Use of Smart Card of Delhi Metro as common mobility card in the buses is a part of this project.  The work of integration of smart card of Delhi Metro with this project is also in progress. As per the Schedule given in the contract, the Card of Delhi Metro is to be integrated with the system of DTC by October, 2016.  The efforts to integrate the card are as fast as possible”.    

6.        The Dy. Regional Employment Officer, Data Centre, Employment Deptt., respondent no. 5 informed that they have not received the copy of the complaint.

7.         Respondent no. 1, respondent no.2 and respondent no. 5 were called for hearing on 06.04.2017.

8.       Sh. Virender Singh, SDM-VII, HQ, representative of the Office of Divisional Commissioner-Cum-Secretary(Revenue), Govt. of NCT of Delhi stated that his department is responsible for issuing disability cards to persons with disabilities who have a valid disability certificate.  Often, the persons are not eligible for disability cards as their disability is less than 40%.  Besides this, some issues of change in jurisdiction for issuance of disability cards by the concerned districts (primarily in North District) do arise due to demarcation of the areas of districts. For example, some parts of Rohini fall in North and some fall in North West District.    He further submitted that such issues arise very rarely and are resolved immediately. He suggested that display boards indicating the areas falling under the jurisdiction of that particular district for issuance of disability cards should be displayed in the offices of the District Magistrates/Sub-Divisional Magistrates of all the 11 districts in Delhi. A communication to this effect will be issued by Revenue Department with a copy to this Court within a week.  He also stated that they will also make this information available in their official website.

9.               Neither the reply filed on behalf of respondent no.2 vide letter dated 27.07.2016 addressed the issues raised by the complainant nor the three representatives who appeared on behalf of respondent no.2 could give the information with regard to number of persons with disabilities who have been issued disability certificates in Delhi as on date and whether there are any instances of corruption as alleged by the complainant. However, as per the copy of the letter No. DH&FW-5012/6/2015-Internal Admn-(H&FW)  dated 27.07.2016, Department of Social Welfare has been requested to notify the amended notification to nominate  the Hospitals district-wise as well as constituency-wise for issuing disability certificates. The representatives of respondent no.2 informed that they have not received any response from the Deptt. of Social Welfare. They assured that the number of disability certificates issued by various hospitals will be collected, compiled and then submitted to this Office by the Health and Family Welfare Deptt. Another communication filed in the case is from Dr. B.S.A. Hospital, Rohini which merely says that disability certificates are being issued as per guidelines and time limit specified by the Commissioner for Persons with Disabilities and other procedure as prescribed are being followed.

Case No. 4/1385/2016-Wel/CD
                  The issue involved in this case is identical to the Case No.4/1209/2016-Wel/CD and therefore, this case has been tagged and both the cases are dealt together.  In this case, Sh. Mannu Kumar, who is a person with 42% locomotor disability, vide his complaint dated 17/08/2016 has submitted that he has not been issued SDM Card.  The complaint was taken up with the Divisional Commissioner-Cum-Secretary (Revenue),  Deptt. of Revenue vide letter dated 30.08.2016 with the advice to submit the ATR by 15.09.2016.  SDM-VII, HQ vide his letter dated 08.09.2016 requested Dy. Commissioner(West) to look into the matter and send Action Taken Report to this Court. Reminder dated 10.10.2016 & 29.11.2016 were also issued by that office. However, Dy. Commissioner (West) did not submit the action taken report. A hearing was scheduled on 06.04.2017 which has also proved infructuous in the absence of any information / action taken report by the Dy. Commissioner(West) or anybody appearing on his / her behalf .  It thus, appears that the persons with disabilities are indeed facing problems in getting disability cards not only in North District as submitted by the representative of respondent No. 1 in  Case No. 4/1209/2016-Wel./CD but also in other districts such as District West.  It is, therefore, all the more important that all the concerned officers and staff deployed in various Districts should be appropriately advised and sensitised towards the of persons with disabilities and if needed strict action against the responsible officers/staff should be taken for being insensitive to persons with disabilities.

10.             The respondent is directed to ensure that complainant (Sh. Mannu Kumar) is issued the SDM/Disability Card by 15.05.2017 under intimation to this Court if he is eligible for the same.  If not, then the reason therefore be intimated to him under intimation to this Court by 15.05.2017. 

11.             It is observed that there are genuine issues concerning the issuance of disability certificates and disability cards.  There is a need for systemic improvement in the process of issuing the disability certificates and the disability cards so as to eliminate multiple visits by persons with disabilities to various authorities.

12.        In light of the position brought out above, Respondent No.1 &2 in case No. 4/1209/2016/Wel/CD are advised to take the following measures in addition to the ones suggested by the representative of respondent no.1:
(i) Resolve the doubts about the jurisdiction of the hospitals for issuance of disability certificates and disability cards by administrative authorities through emails, telephone etc. on the spot so that the applicant are not made to undertake multiple visits to various authorities.(ii) Give wide publicity through print and electronic media about the jurisdiction and procedure for getting the disability certificates and disability cards.  Such information should be displayed in large font in the offices of every District Social Welfare Officer/ Sub-Divisional Magistrate/ District Magistrate/ Hospital/ Dispensary at prominent places.(iii) Monitor and maintain the data about the issuance of disability certificates and disability cards through Nodal Officers nominated for the purpose. The information about the number of disability certificates/cards issued every month and the consolidated data as on the last day of the month should also be posted on the websites of Health and Family Welfare Department & the concerned Hospitals and the Divisional Commissioner-Cum-Secretary (Revenue) respectively.
(v) Submit to this Court the copies of the Instructions / directions issued to District Magistrates, Hospitals,  etc. with regard to issuance of disability cards by respondent no. 1 and to the concerned Hospitals with regard to the issuance of disability certificates by respondent no.2  by 15.05.2017.

13.    As regards the issue of reservation of 3 per cent vacancies for persons with disabilities and accessibility of public places, while the action to address the said issues has been taken by the concerned authorities, the complainant is advised to bring the specific cases of non-compliance with the provisions of Section 33 of the Persons with Disabilities Act, 1995 to the notice of this Court so that the same can be taken up with the concerned appropriate authority. 

           The matter is disposed of accordingly.

Given under my hand and the seal of the Court this 21stday of April,2017.    

                                                    (T.D. Dhariyal )
                                                               Commissioner for Persons with Disabilities