Thursday, June 30, 2022

SUO-MOTU regarding accessibility to Hospitals | Case No. 2552/1101/2022/04/5783-5846 | Dated: 30-06-2022

 In the Court of the State Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25- D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-110002
Phone-23216003-04,   Email : comdis.delhi@delhi.gov.in


Case No. 2552/1101/2022/04/5783-5846                        Dated: 30-06-2022

In the matter of :

SUO-MOTU regarding accessibility to Hospitals        ....Petitioner

Versus

As per enclosed list  (65 respondents)                       ..........Respondents


ORDER

        Several complaints were received in this Court wherein it was brought to the notice by several persons with disabilities about difficulty with respect to ‘Accessibility’ to hospitals in NCT of Delhi for receiving treatment/healthcare. There are many obstructions/barriers/ encroachments by squatters/ vendors/ illegal parking etc. at the entrance of several hospitals. Local Bodies, Local Police and Traffic Police besides the hospital authorities are responsible for providing easy and safe accessibility to PwDs as per the RPwD Act, 2016 which is also true for general public mainly for senior citizens, women and children.

2. Section 25(1)(b) of the RPwD Act, 2016  mandate that the appropriate Government and local authorities shall take necessary measures for the PwDs to provide “barrier-free access in all parts of Government and private hospitals and other healthcare institutions and centres.”  

3. It is the duty of all the road owning agencies, traffic police and local police including the hospital authorities to make entrance to all hospitals encroachment free including removal of all illegal parking.  All entry and exit points of hospitals have to be declared “No Hawking and No Vending zones with Zero Tolerance towards any type of blockage to accessibility. 

4. It has been often seen that  in and around of several hospital premises, besides entrances are crowded/blocked with relatives, caregivers and attendants of patients who are unable to afford boarding and lodging being poor or from the BPL category.   

5. Section 80 (b) of the Act provides that State Commissioner shall  inquire, suo motu or otherwise deprivation of rights of persons with disabilities and safeguards available to them in respect of matters for which the State Government is the appropriate Government and take up the matter with appropriate authorities for corrective action.

6. A suo motu cognizance was taken under Section 80 of the Act and the respondents were accordingly directed to show cause vide notice dated 04.07.2022 followed by reminders dated 11.05.2022 and 27.05.2022 as to why the existing built environment meant for public use in the National Capital Territory of Delhi should not be made fully accessible and made completely encroachment free for persons with disabilities as mandated in the Act, the Rules and the guidelines.  

7. Inspite of reminders, some authorities/hospitals did not respond which includes the civic authorities like MCD, PWD.  This Court has taken a very serious view of it.  Attention of all concerned is invited to Provision of Section 93 of the Act which is reproduced below:-

93. “Whoever, fails to produce any book, account or other documents or to furnish any statement, information or particulars which, under this Act or any order, or direction made or given thereunder, is duty bound to produce or furnish or to answer any question put in pursuance of the provisions of this Act or of any order, or direction made or given thereunder, shall be punishable with fine which may extend to twenty-five thousand rupees in respect of each offence, and in case of continued failure or refusal, with further fine which may extend to one thousand rupees for each day, of continued failure or refusal after the date of original order imposing punishment of fine.”

8. In response to the instant Suo Motu & show cause notice, most of the hospital authorities have responded that Accessibility for PwDs inside the hospital premises  are being maintained and various other services are also being provided to facilitate PwDs.  Helpers also have been deputed on the entry/exit gates of the hospital to help the PwDs.  However, with respect to encroachment on footpaths in front of the hospitals and surrounding areas of the hospital, civic authorities/police authorities are responsible to remove it and the hospital authorities  are continuously writing to these authorities for removing the illegal encroachment.  Concerned civic authorities and police authorities have been repeatedly requested to  remove illegal squatters/vendors.

9. Police/Traffic Police authorities replied that during last year i.e. in 2021, a total 14,617 e-challans & 34,729 VoCA(Violation on Camera App.) notices were issued and during current year, 4096 e-challans and 11,700 VoCA notices were issued till 20.04.2022 against the violators in front of  Essential Service i.e Primary Health Centres, Civil Hospitals, Schools, Railway Stations and Bus Stops . The Road Safety programmes for sensitising other stakeholders like Bus- Drivers, commuters, students and other road user etc. regarding the captioned matter would be done by the Road Safety Cell of Delhi Traffic Police. Further, Delhi police Including Delhi Traffic Police will ensure that accessibility of the Persons with Disabilities would be barrier free. Moreover, it is pertinent to mention here that Delhi Police regularly writes letters to Civic Agencies to remove encroachment from the footpaths and carries out Joint Drives on regular basis for removal of encroachment.

10. This court did carry out survey of some of the hospitals and it was observed that entrance and exist points were not fully accessible and the footpaths around the hospitals were encroached by vendors and hawkers etc. and vehicles were also parked on the footpaths, blocking right of way for PwDs  & others as well.   

11. It is also brought to the notice of all that In pursuance of the provisions of the above-mentioned Sections, Department of Law, Justice & Legislative Affairs, vide notification No.1/19/2018-Judl/.Supdtlaw dated 19.08.2019, has designated the Court of Additional Sessions Judge-02 in each District within the jurisdiction of Delhi as Special Court to try the offences under the RPwD Act, 2016.  Also, Department of Home, vide notification No.8/237/2019/HP-II/4610-4623 dated 28.11.2019, had conferred the powers of Special Public Prosecutor under the Act upon each of the Additional Public Prosecutors attached with the Courts of ASJ-02/Special Courts/Designated Courts, designated as Special Public Prosecutor to deal with cases under RPwD Act, 2016.  

12. It is stressed that accessibility is one the major components of the RPwD Act, 2016 which needs to be implemented in true letter and spirit.  The implementing agencies should work towards this aspect diligently and in a time bound manner.  

13. There is no doubt that Civic Agencies have to play the most vital role in making this  barrier and encroachment free environment for Persons with Disabilities in a time bound manner.  Keeping in view the replies by the hospital authorities and the current state of affairs on ground zero, following recommendations are made:- 

(i) Implementing the “Accessibility aspect with reference to RPwD Act, the Civic authorities need to refresh the time line, as earlier one fixed on 15th June 2022, has expired.  It is felt that an extension of 45 days i.e. 30th July 2022 should be the effective date vide which all civic bodies, MCD, PWD, NDMC, Delhi Cantonment Board, DUSIB etc. are not confirm compliance to this Court. It is to make sure that all encroachments are removed from the approach roads and entrance of all the Hospitals in NCT of Delhi and thereafter this exercise need to be repeated for all public places such as markets, Malls, Cinema Halls, Places of Worship etc.

 (ii) Inspections at random shall be carried out by SCPD to assess the accessibility outside hospitals and removal of encroachments.  Deputy Commissioner of the concerned District of MCD will organize the joint inspection at appropriate places at the given date, time & place by this Court. He will personally ensure the presence of the concerned Ex, Engineer, AE, JE of MCD/PWD, SHO, Traffic Police personnel and other concerned authority at the inspection spot.

 (iii) The area/footpath etc. outside Hospital is to be taken care by civic authorities but at the same time, Hospital authorities should continuously monitor the work for barrier free accessibility to PwDs in respective hospitals.

(iv) Hospital authorities apart from writing to civic authorities should follow up them regularly to keep the Hospital entrance and exit encroachment free at all times, through security guards of the hospitals to facilitate the PwDs.

(v) Department of Social Welfare/DUSIB should try to increase the number of Rain Baseras and should also explore the possibility of shifting the people from around the Hospital premises to the Rain Basera. DUSIB should help people with proper accommodation, toilets etc. and area should also be earmarked for charity (Food Distribution).  They should also try to make a temporary arrangement for stay for the attendants/ caregivers/relatives of the patients admitted in the hospitals. 

13. This court be informed of the action taken by all the concerned respondents within 3 months from the date of receipt of this order as required under Section 81 of RPwD Act, 2016.  

14. Given under my hand and the seal of the Court this 4th  day of June, 2022. 


  (Ranjan Mukherjee)
                             State Commissioner for Persons with Disabilities



List of Respondents in Case No. 2552/1101/2022/04 

1. The Commissioner of  Police, GNCT of Delhi, 2nd Floor, MSO Building Police Headquarter, ITO Delhi-110002

2. The Special Commissioner of Police (Traffic), 3rd Floor, Tower-1, Delhi Police Headquarters, Jai Singh Road, New Delhi – 1100001. (Email-     splcp-traffic-dl@nic.in).

3. The Commissioner, South Delhi Municipal Corporation, 9th Floor, Dr. S.P.M. Civic Centre, JLN Marg,New Delhi -110002.

4. The Commissioner ,North Delhi Municipal Corporation, 4th Floor, Dr. S.P.M. Civic Centre, JLN Marg, New Delhi -110002

5. The Commissioner, East Delhi Municipal Corporation,419, Udyog Sadan, Patparganj Industrial Area, Delhi -110096

6. The Chief Executive Officer, Delhi Urban Shelter Improvement Board, GNCT of Delhi, Punarwas Bhawan, I.P. Estate, New Delhi-110002. 

7. Engineer-in-Chief, PWD, 12th Floor, MSO Building, I. P.Estate, New Delhi: 110002.

8. The Medical Superintendent / Director, Aruna Asaf Ali Govt Hospital, 5, Rajpur Road, Govt of NCT of Delhi,  Delhi -110054.

9. The Medical Superintendent / Director, Acharyaashree Bhikshu Hospital, Moti Nagar, Delhi 110015.

10. The Medical Superintendent / Director, Attar Sain Jain Hospital, Lawarence Road, New Delhi 110035

11. The Medical Superintendent / Director, Dr Baba Saheb Ambedkar Hospital, Govt of NCT of Delhi, Sector-6, Rohini, Delhi 110085.

12. The Medical Superintendent / Director, Bhagwan Mahaveer Hospital H-4, 5 Pitam Pura, Delhi 110034.

13. The Medical Superintendent / Director, Babu Jagjivan Ram Hospital Jahangir Puri, New Delhi 110033

14. The Medical Superintendent / Director, Central Jail Hospital Jail Road, Hari Nagar, New Delhi 110064

15. The Medical Superintendent / Director, Chacha Nehru Bal Chikitsalaya Govt of NCT of Delhi, Geeta Colony, New Delhi 110031.

16. The Medical Superintendent / Director, Dadadeb Mother & Child Hospital Nasirpur near Dabrimore Janakpuri, New Delhi 110018.

17. The Medical Superintendent / Director, Deen Dayal Upadhyay Hospital Hari Nagar, New Delhi 110064.

18. The Medical Superintendent / Director, Delhi State Cancer Institution Dilshad Garden Delhi 110095.

19. The Medical Superintendent / Director, Dr Hedgewar Arogya Sansthan Karkardooma, Delhi 110032.

20. Medical Superintendent / Director, Dr N.C.Joshi Hospital Joshi Road, Karol Bagh, New Delhi 110005

21. The Medical Superintendent / Director, Guru Nanak Eye Center  Maharaja Ranjit Singh Marg, New Delhi 110002

22. The Medical Superintendent / Director, Govind Ballabh Pant Hospital(G.B.P.H) Jawahar Lal Nehru Marg, Delhi 110002

23. The Medical Superintendent / Director, Guru Govind Singh Govt Hospital Raghubir Nagar, New Delhi 110027

24. The Medical Superintendent / Director, Chaudhary Brahm Prakash Ayurved Charak Sansthan Vill. Khera Dabar, Najafgarh, New Delhi 110073.

25. The Medical Superintendent / Director, Nehru Homeopathic Medical College B- Block, Defence Colony, New Delhi-24

26. The Medical Superintendent / Director, B.R.Sur Homeopathic Medical College Nanakpura, Moti Bagh, New Delhi 110021.

27. The Medical Superintendent / Director, Ayurvedic & Unani Tibbia College & Hospital Ajmal Khan Park, Karol Bagh, New Delhi-110005.

28. The Medical Superintendent / Director, Health Centre Cum Maternity Hospital Kanti Nagar, New Delhi 110051.

29. The Medical Superintendent / Director, Jag Parvesh Chander Hospital Shastri      Park, New Delhi 110031

30. The Medical Superintendent / Director, Sanjay Gandhi Memorial Hospital Mangol Puri, New Delhi 110083

31. The Medical Superintendent / Director, Satyawadi Raja Harish Chandra Hospital Narela, New Delhi 110040

32. The Medical Superintendent / Director, Sardar Vallabh Bhai Patel Hospital Govt of N.C.T of Delhi, East Patel Nagar,  Delhi 110008

33. The Medical Superintendent / Director, Rao Tula Ram Memorial Hospital Jaffar Pur, New Delhi 110073

34. The Medical Superintendent / Director, Rajiv Gandhi Super Speciality Hospital Govt of N.C.T of Delhi, Tahirpur, New Delhi 110064

35. The Medical Superintendent / Director, Poor House Hospital Beggers Home G.T.B Nagar, New Delhi 110009

36. The Medical Superintendent / Director, Maulana Azad Institute of Dental Sciences M.A.M.C.J.L Nehru Marg, New Delhi 110002

37. The Medical Superintendent / Director, Pt. Madan Mohan Malviya Hospital Malviya Nagar, New Delhi 110017

38. The Medical Superintendent / Director, Maharishi Balmiki Hospital Pooth Khurd, New Delhi 110039

39. The Medical Superintendent / Director, Lok Nayak Hospital Jawahar Lal Nehru Marg, New Delhi 110002

40. The Medical Superintendent / Director, Lal Bahadur Shastri Hospital(L.B.S) Khichri Pur, New Delhi 110091

41. The Medical Superintendent/Director, Janakpuri Super Speciality Hospital C-2B, Janakpuri,  New Delhi 110058

42. The Medical Superintendent / Director, Institute of Human Behaviour and Allied Sciences (I.H.B.A.S) Shahdara, New Delhi 110095

43. The Medical Superintendent / Director, Institute of Liver and Biliary Sciences(I.L.B.S) Vasant Kunj, New Delhi 110057

44. The Medical Superintendent / Director, Guru Teg Bahadur Hospital(G.T.B.H) Shahdara, New Delhi 110095

45. The Medical Superintendent / Director ,Maharishi Valmiki Infectious Diseases Hospital (MVID), Kingsway Camp, New Delhi-110009.

46. The Medical Superintendent / Director, Rajan Babu Institute of Pulmonary Medicine & Tuberculosis, Guru Teg Bahadur Nagar, Kingsway Camp, New Delhi – 110009.

47. The Medical Superintendent / Director, Hindu Rao Hospital, Malka Ganj, Delhi-110007.

48. The Medical Superintendent / Director, Kasturba Hospital, Near Jama Masjid, Daryaganj, Delhi-110002

49. The Medical Superintendent / Director, Girdhari Lal Maternity Hospital Ajmeri Gate, Near Police Station, Kamla Market Delhi - 110006 

50. The Medical Superintendent / Director, Swami Dayanand Hospital, Shahdara North Zone,  C-Block, Dilshad Garden, Delhi- 110095

51. The Medical Superintendent / Director, Shyama Prasad Mukjerjj Chest Hospital, 146, Patparganj Rd, Patparganj, MayurVihar, New Delhi, Delhi 110091

52. The Medical Superintendent / Director, PoornimaSethi Multi Speciality Hospital, Dd Block, Kalkaji Road, Kalkaji, near Nehru Place Sub Post Office, New Delhi, Delhi 110019

53. The Medical Superintendent / Director, SDMC Lajpat Nagar Colony Hospital, Veer Savarkar Marg, Block L,  Lajpat Nagar II, Lajpat Nagar, New Delhi, Delhi 110024

54. The Medical Superintendent / Director, SDMC's Mata Gujri Hospital, Tilak Nagar, New Delhi-110018.

55. The Medical Superintendent / Director, Safdarjung Hospital, Ansari Nagar East, near to AIIMS Metro Station, New Delhi, Delhi 110029

56. The Medical Superintendent / Director, PGIMER Dr. Ram ManoharLohia Hospital, Baba Kharak Singh Rd, near Gurudwara Bangla Sahib, Ram Manohar Lohia Hospital, Type III, Connaught Place, New Delhi-110001

57. The Medical Superintendent / Director, Lady Hardinge Medical College & Smt. SuchetaKriplani Hospital Shaheed Bhagat Singh Marg,  DIZ Area, Connaught Place, New Delhi, Delhi 110001

58. The Medical Superintendent / Director, Kalawati Saran Children’s Hospital, C- 604, Connaught Circus, Bangla Sahib Rd, DIZ Area, Connaught Place, New Delhi, Delhi 110001

59. The Medical Superintendent / Director, National Institute of Tuberculosis and Respiratory Diseases, Sri Aurobindo Marg Near Qutub Minar, Mehrauli, New Delhi, Delhi 110030

60. The Medical Superintendent / Director, All India Institute of Medical Sciences (AIIMS), Sri Aurobindo Marg, Ansari Nagar, Ansari Nagar East, New Delhi, Delhi 110029

61. The Medical Superintendent / Director, Vallabhbhai Patel Chest Institute, University of Delhi, Vijay Nagar Marg, Art Faculty, University Enclave, New Delhi, Delhi 110007

62. The Medical Superintendent / Director, ESI HOSPITAL, Basai Darapur, New Delhi, Delhi 110015

63. The Medical Superintendent / Director, ESIC Hospital, Okhla, Maa Anandmayee Marg,Okhla Ph-I,, Delhi-110020

64. The Medical Superintendent / Director, ESIC Hospital, Dr KN Katju Marg, Opp HP Petrol Pump, Sector 15, Sector 15A, Rohini, New Delhi, Delhi 110089

65. The Medical Superintendent / Director, ESIC Hospital, Jhilmil, Block D, Jhilmil Colony, Delhi, 110095.


   


Tuesday, June 28, 2022

SUO-MOTU Regarding “Earmarking of parking slots for PwDs ” Vs. Commissioner MCD & 7 Others | Case No. 2543/1101/2022/03/5763-5768 | Dated:28-06-22

 In the Court of the State Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25- D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-110002
Phone-23216001-04, Email: comdis.delhi@delhi.gov.in


Case No. 2543/1101/2022/03/5763-5768 Dated:28-06-2022

In the matter of :

SUO-MOTU Regarding “Earmarking of parking slots for PwDs ”

Versus

As per enclosed list ..............  8  Respondents


ORDER

Specific parking slots for Persons with Disabilities (PwDs) have to be mandatorily earmarked. Signages to that effect are also required to be displayed accordingly in the parking lots by the concerned controlling authorities. In this regard (Hon’ble High Court Delhi, Order dated 11.02.2015 in WP(C) No. 1977/2014) may also be referred.

2. Section 41(1)(a) of the Rights of Persons with Disabilities Act, 2016 provides that:- 

41.   “(1) The appropriate Government shall take suitable measures to provide,— (a) facilities for persons with disabilities at bus stops, railway stations and airports conforming to the accessibility standards relating to parking spaces, toilets, ticketing counters and ticketing machines.”

 3. All parking lot owning agencies/Departments needs to adhere to the RPwD Act, 2016 and instructions issued by Hon’ble High Court Delhi in this regard.

4. Section 80 (b) of the RPwD Act, 2016 provides that State Commissioner ;

“shall inquire, suo motu or otherwise deprivation of rights of persons with disabilities and safeguards available to them in respect of matters for which the State Government is the appropriate Government and take up the matter with appropriate authorities for corrective action.”

5. A suo motu cognizance was taken under Section 80 of the Act and the respondents were accordingly directed vide notice dated 29.03.2022 followed by reminders dated 11.05.2022 and 27.05.2022 to confirm this court the earmarking of parking slots by the concerned agencies alongwith display of signage boards accordingly and also enclose photographs for evidence for each parking lot.

6. In response to notice, all the respondents furnished the reply except PWD and DDA.  This Court has taken a very serious view of it.  Attention is invited to Provision of Section 93 of the Act which is reproduced below:-

93. “Whoever, fails to produce any book, account or other documents or to furnish any statement, information or particulars which, under this Act or any order, or direction made or given thereunder, is duty bound to produce or furnish or to answer any question put in pursuance of the provisions of this Act or of any order, or direction made or given thereunder, shall be punishable with fine which may extend to twenty-five thousand rupees in respect of each offence, and in case of continued failure or refusal, with further fine which may extend to one thousand rupees for each day, of continued failure or refusal after the date of original order imposing punishment of fine.”

7. MCD, NDMC, DCB and DMRC submitted that they have earmarked parking lots for persons with disabilities and also instructed the controlling authorities/ contractors to maintain it and properly display the signages to this effect.  They have also enclosed photographs to this effect.  Traffic Police has informed that the parking sites/lots are allotted and maintained by civic bodies such as MCD, NDMC, DUSIB etc.  Delhi Traffic Police only conveys feasibility report to these agencies from traffic point of view as and when asked by them.  Further, the matter regarding providing accessibility in the Government Office building also pertains to civic agencies.

8. It is observed that there is not sufficient parking lots earmarked for PwDs and there is also lack of signages.  Attention of all is invited to the Harmonised Guidelines and Standards for Universal Design Accessibility in India 2021 issued by Ministry of Housing and Urban Affairs, Govt. of India.  According to these guidelines the number of parking lots should be earmarked in the following manner:-

Number of Vehicle Parking Units

Number of Accessible Parking Lots

For 50 parking lots (1-50)

1

Next 50 lots (51-100)

1

Every subsequent 200 lots or any part thereof

1

9. Keeping in view the replies and photographs submitted by the respondents and the state of affairs in respect of earmarking of parking lots by the concerned agencies, the following are recommended:-

(i) No. of parking lots should be earmarked in accordance with the Harmonised Guidelines and Standards for Universal Design Accessibility in India 2021.

(ii) Parking management should ensure keeping the reserved lots unoccupied except in any emergency.

(iii) Parking lots should be fully accessible for PwDs.  International Symbol of Accessibility should be clearly marked at the accessible parking lots.

(iv) Proper sign boards should be displayed at relevant places and these should not be obstructed by a vehicle parked in the designated lot.

(v) It should be ensured that parking management staff is sensitised and trained towards the needs of persons with disabilities, elderly and others. 

10. This court be informed of the action taken by all the concerned respondents on the recommendations as above within 3 months from the date of receipt of this order as required under Section 81 of RPwD Act, 2016.  

11. Given under my hand and the seal of the Court  this  28th day of June, 2022. 

  (Ranjan Mukherjee)
                             State Commissioner for Persons with Disabilities

 


List of Respondents

  1. Now, Commissioner, Municipal Corporation of Delhi.
  2. The Commissioner, South Delhi Municipal Corporation, 9th Floor, Dr. S.P.M. Civic Centre, JLN Marg, New Delhi -110002
  3. The Commissioner,North Delhi Municipal Corporation, 4th Floor, Dr. S.P.M. Civic Centre, JLN Marg, New Delhi -110002
  4. The Commissioner, East Delhi Municipal Corporation,419, Udyog Sadan, Patparganj Industrial Area, Delhi -110096
  5. The Chairman, New Delhi Municipal Council, Palika Kendra, Parliament Street, New Delhi-110001. .
  6. The CEO, Delhi Cantonment Board, Sadar Bazar, Delhi Cantt-10.
  7. Engineer-in-Chief, PWD, 12th Floor, MSO Building, I.P. Estate, New Delhi: 110002.
  8. Managing Director, Delhi Metro Rail Corporation, Fire Brigade Lane, Barakhamba Road, Connaught Lane, Barakhamba, New Delhi, Delhi 110001.
  9. The Special Commissioner of Police (Traffic), 3rd Floor, Tower-1, Delhi Police Headquarters, Jai Singh Road, New Delhi – 110001. (Email-     splcp-traffic-dl@nic.in).


Tuesday, June 14, 2022

Yogesh Pal Vs. Institute for the Blind, | Case No. 2484/1111/2022/01/5653-5654 | Dated:14-06-22

 In the Court of the State Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25-D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-110002
Phone: 011-23216003-04, Email: comdis.delhi@delhi.gov.in
[Vested with powers of Civil Court under the Rights of Persons with Disabilities Act, 2016]


Case No. 2484/1111/2022/01/5653-5654                 Dated:14-06-22 

In the matter of:

Sh. Yogesh Pal
S/o. Sh. Ram Swaroop Pal,
Institute for the Blind,
Panchkuian Road, New Delhi-110001
(e-mail: yogeshpal2562@gmail.com) ......…..Complainant

Versus

The Administrative Secretary,
Institute for the Blind,
Panchkuian Road, 
Near R.K. Ashram Metro Station,
Opp. Pillar No. 24, New Delhi-110001
(e-mail: ifbblindschool@gmail.com ) ………..Respondent


Date of Hearing: 14.06.2022

Present: Sh. Yogesh Pal, Complainant

Sh.  Shivendra Kumar, Administrative Secretary on behalf of respondent


ORDER

The complainant, a person with visual impairment vide email dated 17.01.2022 filed a complaint under the Rights of Persons with Disabilities Act 2016, hereinafter referred to as the Act regarding discrimination by the respondent.  The complainant submitted that he is studying in the institute since 2015 and residing in the hostel of the institute.  Further, whenever any friend comes to meet him and wants to stay with him, the school authorities do not allow while they are permitting others to do so. Thus, he requested to intervene and stop the discrimination by the Institute.

2. The matter was taken up with the respondent vide letter dated 27.01.2022 followed by reminders dated 18.02.2022, 22.03.2022 and 12.05.2022.  In response Vice Principal of the Institute for the Blind vide letter dated 12.05.2022 submitted that the Institute is providing free of cost education to blind students upto class 8th  and free hostel facility to the blind students.  He further informed that complainant brings his friends to his room without any information or intimation to the institute.  Most of them are the students who are expelled from other institutes and are involved in bad habits.  The complainant was repeatedly asked to refrain from such activities but he never listened to the staff and also misbehaved with the management. Thus, in order to protect other students from the bad influence of such outsiders, authorities have prohibited entry of the visitors of complainant. They also brought above facts to the notice of the Sh. C.K. Chaturvedi, Retired Additional District Judge who had been appointed as Receiver on 25.10.2019 by the Hon’ble District Court, Saket for managing the affairs of the above Institute.

3. As the complainant was not satisfied with the reply of the respondent which was forwarded to him, a hearing was scheduled on 14.06.2022.  The complainant reiterated his submissions and added that he should not be discriminated by Institute / School Management as they are permitting other students to let their guests stay with them but only his guests/friends are prohibited in hostel. 

4.   After due deliberation and discussion, it is observed by the Court that the complainant should cooperate with the authorities of the Institute by mending his behaviour and following all the rules / bye laws framed by the Institute in order to maintain discipline.  However, taking an empathetic view in the matter and request of the complainant, it is recommended that no such discrimination should be done by respondent in case of complainant and he should be treated on similar grounds as made for others.  Thus, Respondent is also advised to adopt an empathic approach towards the complainant and other visually impaired students / inmates residing the Institute and maintain a uniformed policy for all.  

5. The case is closed with the above recommendations and action taken be intimated to this court within 3 months from the date of receipt of this order as required under section 81 of the Act.

6. Given under my hand and the seal of the Court this 14th day of June, 2022.  

 

(Ranjan Mukherjee) 
                               State Commissioner for Persons with Disabilities



Wednesday, June 8, 2022

Chander Shakher Taneja Vs. DC(West Zone) SDMC & Anr. | Case No.2580/1101/2022/05/5597-5599 | Dated:08-06-2022

 In the Court of State Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25-D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-110002
Phone: 011-23216003-04, Telefax: 011-23216005, Email: comdis.delhi@nic.in
[Vested with powers of Civil Court under the Rights of Persons with Disabilities Act, 2016]

Case No.2580/1101/2022/05/5597-5599                Dated: 08-06-22

In the matter of:

Sh. Chander Shakher Taneja
Through Email cs.taneja29@gmail.com                …………..Complainant

Versus

The Deputy Commissioner(West Zone), 
South Delhi Municipal Corporation,
290,Road Number 28, Nehru Nagar, 
Shivaji Place, Basai Dara pur New Delhi-110027     ...............Respondent No.1

The SHO, 
8, Kirti Shikar, 
District Centre, Janakpuri, 
New Delhi-110058.                                            ............Respondent No.2

Date of hearing:   07.06.2022

Present: Sh. Chander Shakher Taneja, Complainant

Sh. T.P. Puri, AE, West Zone on behalf of Respondent No.1

Sh. Somesh, ASI on behalf of Respondent No.2


ORDER

The complainant, a person with 60% locomotor disability filed a complaint vide email dated 28.04.2022, under the Rights of Persons with Disabilities Act 2016, hereinafter referred to as the Act, regarding unauthorized & illegal construction by his neighbour at ground floor.

2. The matter was taken up with the South DMC vide letter dated  04.05.2022 with a copy to SHO, Janakpuri. However, no response was received from the respondents and therefore a hearing was scheduled on 07.06.2022.  

3. During the hearing, complainant reiterated his submissions and stated that he is the owner of LIG Flat No. 51 B (First Floor), Block A5B/A5C, (opp. Possangi Pur Village), Janak Puri, New Delhi 110058.  The current owners of LIG Flat No. 51A (Ground Floor), Block A5B/A5C, (opp. Possangi Pur Village), Janak Puri, New Delhi 110058  are doing unauthorized construction.  They have constructed the new structure with complete coverage of the front veranda with “lenthil/lantter” for commercial purpose. The construction is in process and completely “altering/changing” the structure in an objectionable manner which will weaken the structure affecting the safety, security, and privacy. When the construction is complete, it will “alter” the structure of the building and weaken it and will endanger the safety, security, and privacy of the occupants of our building.  He requested for kind assistance and intervention to stop the unauthorized construction, remove the illegal structure, safeguard his right to use and access his property and also the safety, security and privacy of the occupants of the building.  

4. Respondent No. 1 vide letter dated 07.06.2022 filed during the hearing submitted that on receiving the complaint, the site was inspected and after inspection, action u/s 343/344(i) of the DMC Act vide file No. EE(B)-II/WZ/UC/22/167 dated 17.05.2022 was initiated and a Show Cause Notice was issued to the Owner/Occupier.  As no reply was received, Demolition Notice was also issued.  Further, sealing action u/s 345A of the DMC Act was also initiated and will be taken earliest after following due process of law, as per DMC Act.

5. Respondent No. 2 vide letter dated 24.05.2022 filed during the hearing submitted that a letter was sent to MCD on 19.05.2022 regarding the construction.  Thereafter a visit of site was done but there was no worker at the site.

6. Taking into account the actions so far taken by Respondent No.1, the case is closed in this Court with the direction to Respondent No. 1 to submit ATR to this court within 3 months from the date of receipt of this order as required under section 81 of the Act. 

7. Given under my hand and the seal of the Court this 07th day of June, 2022.  


(Ranjan Mukherjee) 
                               State Commissioner for Persons with Disabilities



Monday, June 6, 2022

Sanjay Kumar Vs. Spice Jet Ltd. | Case No. 2467/1111/2021/12/5565-5566 | Dated: 06-06-2022

 In the court of the State Commissioner for Persons with Disabilities
National Capital Territory of Delhi
25-D, Mata Sundari Road, Near Guru Nanak Eye Centre, New Delhi-110002
Phone: 011-23216003-04, Telefax: 011-23216005, Email: comdis.delhi@nic.in
[Vested with powers of Civil Court under the Rights of Persons with Disabilities Act, 2016]


Case No. 2467/1111/2021/12/5565-5566                          Dated:06-06-2022 

 In the matter of:

Sh. Sanjay Kumar
H.No. 140, Pocket-12,
Sector-22, Rohini, Delhi-110086                                       ……..…Complainant
(E-mail: sanjayjakhar1977@gmail.com)

Versus

Ms. Tinha Sethi,
Nodal Officer, 
Spice Jet Ltd.,
319, Udyog Vihar, Phase-IV, 
Gurgaon-122016.
(E-mail: nodalofficer@spicejet.com)                        ……………Respondent

ORDER

1. The complainant, a person with more than 70% locomotor disability, filed a complaint dated 26.12.2021 under the Rights of Persons with Disabilities Act 2016, hereinafter referred to as the Act regarding harassment and non refund of his claim of Rs. 18195/- by Spice jet Airlines.  The complainant submitted that he alongwith his family members planned to visit Sringar from Delhi.  When he reached the entry gate, it was closed citing that he was late.  He requested the staff over there to let him and his family board the plane as it was still there but they refused.  He further added that he had to pay an amount of Rs. 18,195/- to take another flight.  He requested vide e-mails to the company for refund of Rs.18,195/- but they have not taken suitable action.  He approached this court for refund of his money and for action against the company for misbehavior with a person with disability.

2. The matter was taken up with the respondent vide letter dated 28.12.2021 followed by reminders dated 09.02.2022 and 06.04.2022. However, no response was received from the respondent and this Court has taken a serious view of it.  A hearing was scheduled on 07.06.2022.  

3. In the meantime, the complainant vide email dated 02.06.2022 informed that he had entered into an agreement with the respondent vide which the respondent had agreed to pay the Complainant a sum of Rs. 9,000/- (Rupees Nine Thousand Only) towards full and final settlement and satisfaction of the complainant.  The complainant further requested with thanks to close the case.  This was confirmed over the telephone from the complainant.

4. Keeping in view the above, the case is closed in this Court with the direction to the respondent to respond the communications from the Courts in a time bound and appropriate manner.  The respondent is also directed to be more sensitised towards persons with disabilities. 

5. Given under my hand and the seal of the Court this 6th day of June, 2022.  

 

(Ranjan Mukherjee) 
                               State Commissioner for Persons with Disabilities