In
the Court of State Commissioner for Persons with Disabilities
National Capital
Territory of Delhi
25- D,
Mata Sundri Road, Near Guru Nanak Eye Centre, New Delhi.
[Vested with powers of Civil Court under the
Rights of Persons with Disabilities Act,
2016]
Case
No.1001/1092/2019/06/3665-3667 Dated:22.07.2019
In the matter of:
Ms. Aarti,
H.No. 430 Mewa Ganj Chhota
Bazar,
Shahdara, Delhi-110032. …………..Complainant
Versus
The Director,
Department of Social Welfare,
GLNS Complex,
New Delhi-110002. ..........Respondent No. 1
The DSWO (East),
Department of Social Welfare,
Block 10, Geeta Colony,
Delhi-110031.
..........Respondent No. 2
ORDER
The above named complainant
Ms. Aarti, mother of Master Ritik, a person with 50% Intellectual disability vide
her complaint received on 25.06.2019 submitted that she submitted an
application for disability pension in respect of her son on 28.02.2017 in the
office of DSWO (East). She further
submitted that even after visiting DSWO (East) Office many times, the
application for disability pension was still pending. She requested for help in releasing
disability pension for her son.
2. The
complaint was taken up with the respondents vide Show Cause-cum-Hearing Notice
dated 01.07.2019 under the Rights of Persons with Disabilities, Act 2016,
hereinafter referred to as the Act. The
respondents were directed to to show cause why the pension should not be
released to the complainant and to submit para-wise/point-wise comments on the
complaint by 15.07.2019 and if the same was not done by that date, a hearing
was proposed on 13.08.2019.
3. DSWO(East) vide his letter dated
15.07.2019 submitted as under:-
“In
the above said matter, the following point wise comments are as under:-
1. The
complainant Smt. Aarti had applied Handicapped pension of her son Sh. Ritik in
this office on dated 28.02.2017.
2. The
case has already been sanctioned by this office and sent to FAS Branch, Delhi
Gate for remittance of payment. As per
data available in this office, the pension amount is not being disbursed into
the applicant’s account due to fifteen digit (short) account number as
submitted by the applicant. Sixteen
digit account number of applicant is required to be submitted for disbursement
of pension through ECS/Adhaar based.
3. On
12.07.2019 applicant has re-submitted his bank details and same has been
updated and send it to FAS Branch for disbursement (Will be sent on 25th
).
4. From
the reply of the respondent No.2, it is not clear why did it take two and a
half years to inform deficiency in the application. This calls for overhauling the process of
sanction and release of the amount of pension to persons with disabilities
which should also provide for accountability
at each stage and fixing responsibility.
Such an exercise be undertaken in right earnest.
5.
Respondent No. 1 is directed to ensure that the amount of disability pension
including the arrears is credited to complainant’s account by 15.09.2019. If the amount is not credited to complainant’s
account by that date, the complainant may intimate this court through e-mail/
telephone.
6. Action taken in the matter be intimated
to this court as required under Section 81 of the Act.
7. The
complaint is disposed of with the above direction.
8. Given under my hand and the seal of the
Court this 22nd day of July, 2019.
(T.D. Dhariyal)
State Commissioner for
Persons with Disabilities
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