In the Court of State
Commissioner for Persons with Disabilities
National Capital
Territory of Delhi
25- D, Mata Sundari Road, Near Guru Nanak Eye
Centre, New Delhi-2
Phone-011-23216002-04, Telefax: 011-23216005,
Email: comdis.delhi@nic.in
[Vested with powers of
Civil Court under the
Rights of Persons with
Disabilities Act, 2016]
Case No. 729/1141/2019/02 /1587-1588 Dated
29.03.2019
In the matter of:
Sh.
Pawan Gupta,
BB-23D, Janakpuri,
New Delhi-110058 .………..Complainant
Versus
The Deputy Manager,
Max Life Insurance Co.
Ltd.
UGF, Himalya House,
K.G. Marg, C.P.
New Delhi-110001
…………..Respondent
ORDER
The
above named complainant, a person with low vision filed a complaint vide e-mail
dated 23.01.2019 under the Rights for Persons with Disabilities Act, 2016,
hereinafter referred to as the Act. The complainant alleged that he bought an insurance policy on payment of Rs. 35,820.51
from Max Life Insurance Co. Ltd. on 14.12.2018. The company did not deliver him
the physical copy of the Policy Bond, etc. within the prescribed time. But the
company has not rejected the policy. He requested for intervention of this
Court for cancellation of the policy and refund of full amount to him.
2. The complaint was taken up with the
respondent vide notice dated 19.02.2019 and the respondent was directed to
submit reply by 18.03.2019. When the response was not received by the due date,
the complainant was contacted on his given telephone number on 26.03.2019. He
informed that Max Life Insurance Co. Ltd. has cancelled his policy and has
refunded the full amount of Rs. 35,820.51 on 18.03.2019. He also confirmed it vide his e-mail dated 26.03.2019.
3. In view of the fact that the complainant
has got the relief, the complaint is disposed of.
4. Given under my hand and the seal of the
Court this 29th day of March,
2019.
(T.D.Dhariyal)
State Commissioner for Persons with Disabilities
State Commissioner for Persons with Disabilities